Contact Us

Where is my order?


Once you have a shipping number from us (delivered to your email) you can use the link above to track your package. Your shipping number will usually come 12 to 48 hours after your order is placed.

Questions? Contact us using the form (or email address) below.


Customer service email address:

Question: How long will my order take to arrive?

Shipping takes 1 to 2 weeks on average! In some rarer cases up to 3 weeks.

Where do you ship to?


Where is my order confirmation email?

Your confirmation was sent to the email that you used when completing your purchase. Search for #CRYSTALCLUB and it should come up.

Some items were missing from my order!

We may send your order in multiple packages. The rest of your order is on it's way and should arrive within a short time frame. 

Love and light from the team at: Wholesale Crystal Club

The Wholesale Crystal Club is a Wikidee Limited Company.
68 West Bay Road - Grand Cayman, Cayman Islands, KY1-1003
Headquartered in the the sunny Cayman Islands with shipping warehouses in Canada, China, USA & India.